MEDLEY
KEEPING YOU IN THE LOOP
Receive secure messages, documents, lab results and more from your Doctor anytime, anywhere by signing up to Medley. To sign up for FREE, please click here.
Please ensure that the email you use to sign up to Medley is consistent with the email we hold on record for you. We recommend using a personal email rather than a work email address.
Ideally all members of your family need their own email address and account to reduce risk of miscommunication. We recommend creating a Gmail account for each of your children (including newborns and toddlers).
For additional support please contact support@medley.health
How it works
Here's how Medley works:
When our office sends a message to you, a notification will appear in your email inbox. It will say something similar to ‘A message from Mount Pleasant Clinic’.
Please check your junk mail if you were expecting a message and did not receive it. Click the button that says “View your Message”.
This link takes you to Medley. You will be asked to either Sign-up or Log-in.
The Medley dashboard provides recent activity including your new message.
Our office will determine if you can reply to the message or not.
Our office will end the message thread when complete.
General information
Types of messages you may receive include specialist appointment information, test results, requisitions, invoices for non insured services, and promts for preventative health care. Messages from our clinic will be sent from either our reception, nurse, or your physician.
Troubleshooting tips:
If you forget your Medley password, click the “Forgot Password?” button on the Medley login page. Please do not try to sign up again with a different email address.
If you were sent a requisition, form, or handout, you may have better success retrieving it using a computer rather than a portable device like a phone or tablet.